At IndianCraft, we are committed to providing a smooth, reliable, and transparent shipping experience for our customers. This Shipping Policy explains how orders are processed, shipped, and delivered. Please review the details below before placing an order.

Shipping Destinations

  • We ship orders across India
  • International shipping is also available to selected countries
  • Availability of international shipping may vary based on product type and destination

Order Processing Time

  • Orders are typically processed within 1–3 business days after payment confirmation
  • During peak seasons, sales events, or promotional periods, processing times may be slightly longer
  • Orders are not processed on Sundays or public holidays

We appreciate your patience during high-demand periods.

Shipping Methods & Courier Partners

  • We work with trusted and reliable courier partners to ensure safe and timely delivery
  • The shipping method depends on the order size, weight, and delivery location
  • Once your order is shipped, you will receive a tracking number via email or SMS

Shipping Charges

  • Shipping charges are calculated based on the weight, dimensions, and destination of your order
  • The final shipping fee will be clearly displayed at checkout before payment
  • For international orders, customs duties, taxes, or import fees, if applicable, are the responsibility of the customer

Estimated Delivery Time

Delivery timelines may vary depending on your location:

  • Domestic Orders (India): 3–7 business days from the date of dispatch
  • International Orders: Delivery times may vary depending on destination and customs clearance

Please note that delivery times are estimates and may be affected by courier delays, weather conditions, or unforeseen circumstances.

Shipping Restrictions

  • Certain products may have shipping limitations due to size, weight, or regulatory restrictions
  • If an item cannot be shipped to your location, we will notify you promptly and suggest alternative solutions where possible

Order Tracking

  • Once your order is dispatched, a tracking number will be shared with you
  • You can track your shipment online using the courier partner’s tracking link
  • If you face any issues with tracking, our support team is happy to assist

Delivery Issues (Delays, Loss, or Damage)

In rare cases where your order is delayed, lost, or damaged during transit:

  • Please contact us immediately after noticing the issue
  • Share your order ID and any relevant photos (if damaged)
  • We will investigate the matter with our courier partner and work towards a suitable resolution

Returns & Exchanges

For information related to returns, replacements, or exchanges, please refer to our Return & Refund Policy page.

Contact Us

If you have any questions or concerns regarding shipping or delivery, feel free to reach out to us:

📧 Email: indiancraft17@gmail.com
📞 Phone: +91 8349531018

Our support team is always here to help and ensure you have a pleasant shopping experience.